Legal documents

B499's Privacy Policy — How Safe Is Your Data With Us

Learn exactly what information is collected when you use the b499 platform, how it is used, and how it is kept secure — all explained in plain English.

Last Updated: January 2026
Overview
  • Data secured with SSL encryption
  • Your data is never sold to third parties
  • You have the right to have your data deleted
  • Cookie control is entirely in your hands
  • Adherence to international privacy standards

1 Introduction & Scope

The b499 privacy policy applies to every user of our platform. Whether you are opening an account, playing games, making a deposit, or simply browsing the website — this privacy policy is in effect at all times.

The b499 privacy policy has one central goal — to ensure the security of your personal information and to keep you informed about how it is managed. We believe data protection is not just a legal requirement; it is part of our responsibility to you.

B499 follows international data protection standards, and this privacy policy has been developed in alignment with the core principles of GDPR. By using the platform, you consent to this policy.

This privacy policy has been written in English for your convenience. However, in the event of any legal dispute, the English version shall be considered the definitive version.

2 What data we collect

Under the b499 privacy policy, we collect three types of information — data you provide directly, data collected automatically, and data received through third parties.

Type of Information Example When it is collected
Identity Information Name, mobile number, date of birth At the time of registration
Financial information BKash/Nagad number, transaction history On deposits and withdrawals
Gaming Activity Betting history, wins and losses, session duration Time Spent Playing
Technical Information IP address, device type, browser Site Access Time
KYC verification data National ID, selfie photo During the verification process

b499 collects only the information that is strictly necessary. No unnecessary or excessive data is requested.

3 How Your Information Is Used

Under the b499 privacy policy, collected data is used solely to operate and improve the platform and to enhance the user experience. The key use cases are outlined below:

  • For account creation, verification, and management
  • To process deposits, withdrawals, and other financial transactions
  • To prevent fraud, money laundering, and misuse
  • To offer you relevant promotions and bonuses
  • To provide customer support and technical assistance
  • To keep responsible gaming tools active
  • To meet legal obligations and submit reports to regulatory authorities
  • To analyze and improve platform performance

B499 never sells or rents your information to third parties for advertising purposes. Every use of your data is clearly defined and carried out only with your consent.

4 Data Sharing & Third Parties

A core commitment of the b499 privacy policy is that your personal information is never shared externally for commercial purposes. However, limited data may need to be shared with trusted partners to keep the platform running.

  • Payment Processor: Information required to process transactions via bKash, Nagad, and Rocket.
  • Game Provider: Limited session data for Live Game operation.
  • KYC verification services: Via a secure channel to verify your identity.
  • Law enforcement agencies: Only when required by court order or legal obligation.
  • Fraud Prevention Services: To keep your account secure.

All third-party partners are contractually bound to uphold b499's privacy standards and may only use the data they receive for its designated purpose.

5 Data Security Measures

One of the core pillars of the b499 privacy policy is the technical security of your data. We use industry-standard security technologies to keep every piece of your information protected.

  • 256-bit SSL/TLS encryption — applied across all data transfers
  • AES-256 encryption — for sensitive data stored on our servers
  • Two-Factor Authentication (2FA) — For Account Access
  • Firewall & DDoS Protection — Applied across the platform infrastructure
  • Regular Security Audits & Penetration Testing
  • Restricted Access Policy — Only authorized personnel may view data

Please keep in mind that no organization can guarantee 100% security on the internet. We strongly recommend using a strong password for your account and never sharing it with anyone.

6 Cookie policy and tracking

As part of the b499 privacy policy, we use cookies and similar technologies on our website. Cookies are small data files stored in your browser that help improve your experience.

Essential cookies Analytics Cookies Functional Cookies
  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Analytics Cookies: For monitoring platform performance — you may disable these.
  • Functional Cookies: To remember your preferences — such as your language selection.

You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not function correctly.

7 Your data rights

The b499 privacy policy gives you full control over your personal information. A summary of your rights is outlined below:

  • Right to Know: You may request to know what data we hold about you.
  • Right to Rectification: You may request that any incorrect information be corrected.
  • Right to Erasure: You may request deletion of your personal data after closing your account.
  • Right to Portability: You may request a copy of your data.
  • Right to Restrict Processing: You can object to the use of your data for specific purposes.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, contact b499's 24/7 live chat support or send an email to: [email protected]

8 Data Retention Period

B499 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a specified period to meet legal obligations.

Type of Information Retention Period
Account and identity information 5 years after account closure
Financial transaction records 7 years (as required by law)
Gaming History 3 years after account closure
KYC documents 5 years or as per regulatory guidelines
Cookies and log data Up to 13 months

Once the retention period expires, b499 securely deletes or anonymizes your data so that your identity cannot be identified afterwards.

9 Protection of minors

The b499 privacy policy and all associated services are intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

  • Age is verified at the time of registration
  • Accounts suspected of belonging to a minor are suspended immediately
  • Age verification through the KYC process is mandatory

If you are aware that a minor is using b499, please notify our support team immediately. b499 takes child protection extremely seriously.

10 Privacy Policy Updates

B499 reserves the right to update or modify this privacy policy, in whole or in part, at any time. When changes are made:

  • The last updated date at the top of this page will be changed
  • An in-app notification or SMS may be sent for significant changes
  • Continued use of the platform after any changes constitutes acceptance of the updated policy

We encourage you to check this page regularly. b499 wants you to always use the platform with full awareness.

6 key strengths of the b499 privacy policy

End-to-end encryption

Every data transfer on b499 is encrypted with 256-bit SSL. It is virtually impossible for hackers or third parties to access your data.

Your data is never sold

B499 never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

Two-Factor Authentication

2FA protection is enabled on your b499 account. Even if someone else knows your password, they cannot log in without the OTP.

Restricted Access Policy

Only authorised b499 staff can access your information, and only when there is a legitimate reason to do so. Every access is logged.

Data Deletion Option

You may request that your data be deleted at any time. b499 will erase all data that falls outside of legal retention requirements within the specified timeframe.

Regular Security Audits

B499 regularly commissions third-party security experts to conduct audits and penetration tests. Any vulnerabilities identified are addressed immediately.

Privacy Policy FAQs

No. b499 does not share your mobile number or any personal information with third parties for advertising or commercial purposes. Only limited data required for payment processing is shared with the relevant payment gateway.

Partially. Financial transaction records must be retained for 5–7 years for legal reasons. However, all other personal data is securely deleted or anonymised after the applicable retention period.

Partially. Analytics and functional cookies can be disabled through your browser settings. However, disabling essential cookies required for login sessions and security may cause some features of the site to stop working properly.

Yes. Under b499's Privacy Policy, you have the right to data portability. You can contact our support team to request a copy of the information stored in your account.

Yes. In the event of a security breach, b499 will notify affected users as quickly as possible in accordance with international standards. You will be informed via your registered mobile number or through in-app notifications.

Your privacy is protected — start playing on b499 today

You've read the b499 privacy policy — now register with confidence. Your information is completely secure. Join the hundreds of thousands of trusted players across Bangladesh today.

For users aged 18 and above only. Please play responsibly.

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